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How to book Cliff's Plumbing for a repair, drain cleaning or water heater visit in Dallas, and what to do first if water is actively leaking.

We take repair calls, drain cleaning, water heater jobs and repipe estimates across Dallas and the surrounding cities. Tell us what is going on and we will set a time to come out.

If water is leaking right now

Shut it off before you do anything else. Every house has a main shutoff, usually a valve where the line enters the house or a curb valve in a box near the street. For a single fixture, the small valves under the sink or behind the toilet turn clockwise to close. For a water heater, close the cold inlet valve on top and switch off the power or turn the gas control to pilot. Then call us.

What helps us quote quickly

  • The address, or at least the neighborhood and city.
  • What you are seeing: a drip, a puddle, a slow drain, no hot water, a noise.
  • Where it is: which room, which fixture, inside or outside.
  • How long it has been happening, and whether it is getting worse.
  • For a water heater, the brand, its age if you know it, and gas or electric.

A photo or two of the problem, and of the label on a water heater, saves a lot of guessing.

What happens next

We confirm a time, look at the problem in person, and give you the price before any work starts. If a part has to be ordered, we tell you how long it will take and what you can safely use in the meantime.